About Boccardo Regional Reception Center (BRC)

Over the years, BRC has evolved into a multi-service facility. The center operates year-round, serves single individuals and families with children, and provides emergency shelter and transitional housing. In addition to providing housing and basic needs assistance to clients, the center offers an array of supportive services in the areas of job search and placement, mental health services, case management, legal assistance, substance abuse recovery, clinical services, and housing search assistance.

Demographics Served

Single individuals and families with children

Services Offered

One-Stop Service Center

A one-stop program for those people experiencing long-term homelessness who are ready to make a change in their lives and circumstances. Click here for more information on our One-Stop Service Center, including on-site resources, eligibility, participation information, and a detailed calendar schedule of services and workshops.

Emergency Shelter

Adult men and women who are homeless and unaccompanied by minor children may obtain nightly shelter. Upon arrival, clients are provided with a bed or mat, a locker in which to store their belongings, and basic necessities such as meals, clothes, toiletries and showers. First time clients are guaranteed to receive shelter services and encouraged to attend an orientation.

Shelter Outreach Center Program (formerly called the Cold Weather Shelter Program)

New Start Program

The emergency shelter program is augmented by the New Start Program, which is designed for homeless individuals capable and willing to look for work. Clients are provided with a reserved emergency shelter bed for 30 days and are expected to actively seek employment during that time.

Working Persons Program

The Working Person’s Program provides rooms for 10 employed, yet homelessness individuals. Participants in the program are given the opportunity to reside at the facility for 30 days rent free, with the possibility of an extension or transfer to the Transitional Housing Program. The goal of the program is to help clients save part of their income so they can obtain stable and/or permanent housing.

Transitional Housing

The Transitional Housing Program for single homeless adults offers housing in 35 semi-private cubicle spaces. Participants work with case managers to develop goals to improve their job, personal and group skills which are necessary to finding and maintaining stable housing. All participants have access to an array of workshops and assistance in locating permanent housing. The transitional program enables clients to reside at the facility for up to 90 days.

The Veteran Drop-In Service Center

The Veteran Drop-In Service Center provides a safe place for veterans to receive the services and support they need to obtain economic and social well-being. The center offers a variety of services, including case management, workshops, medical and clinical services referrals, as well as assistance to obtain permanent housing. Employment training and placement is available onsite through a partnership with Goodwill Industries of Silicon Valley.

Other Supportive Services

Basic Needs

• Food Service: The BRC provides three nutritious meals each day
• Medical Services: Through partnership with Santa Clara County Health and Hospital System, medical services are available to all BRC clients. The medical clinic is operated onsite and provides clients with a variety of services and treatments, including basic screening, primary care, dental care, immunization, referral and follow-up.
• Transportation: A 16-passenger van and a shuttle bus are dedicated to assisting clients with their transit needs. The BRC also utilizes the county’s Homeless Transit Pass Project to provide clients with monthly transit passes and bus tokens.

Outreach Court

A partnership with the Superior Court of Santa Clara County, the onsite outreach court offers monthly court sessions to help clients resolve outstanding misdemeanors and minor infractions that prevent them from securing employment and housing.

Program Services

All program participants have the opportunity to receive case management services, including advocacy, linkage to appropriate referrals for alternate permanent housing, budgeting and financial management.

Hours of operation

The BRC is open 24 hours a day, seven days a week.