Contact/Get Help

General Information

HomeFirst
Sobrato Center for Nonprofits
507 Valley Way
Milpitas, CA 95035

Phone: (408) 539-2100
Fax: (408) 957-0253
info@homefirstscc.org

Get Help

Our services for adults and our shelter are located at the Boccardo Reception Center (BRC), 2011 Little Orchard Street, San Jose. You can take bus lines #66 or #68 and exit at Curtner Avenue/Monterey Road. The BRC is also within walking distance of the Curtner Light Rail Station. Phone (408) 294-2100. The BRC is open 24 hours a day, seven days a week, 365 days per year though specific services maintain separate hours. Shelter clients must be onsite by 3:30 p.m. to join the line for bed assignments, and the shelter opens at 4:00 p.m. 

Are you or is a family member a veteran? Please call (408) 510-7572 (San Jose) or (408) 539-2165 (Santa Clara) to let us know about a veteran or family who is struggling, and one of our staff will contact them.

For additional help, click here to download the City of San Jose Homeless Services flyer with a list of resources to help. You can also call the Santa Clara County shelter hotline (1-800-774-3583) for pre-recorded information in English and Spanish on shelter availability for single men and women, families, and youth.

Homeless Helpline for Community Members

If you are concerned about someone who is homeless on the streets of San Jose, call (408) 510-7600 or email our outreach team. The phone number has a 24-hour voicemail. You may not receive an immediate response but all calls and requests are logged and prioritized for our outreach team.

Make a Financial Donation

Please email Deborah Bingham, Donor Services Manager, or call (408) 539-2141.

Volunteer

Volunteers must be 18 years or older at the Boccardo Reception Center or 13 years or older at our other sites.  All volunteers must be scheduled through our volunteer coordinators and supervised by staff. No walk-in opportunities are available. Please click here for for information and email volunteer@homefirstscc.org.

Donate Items

Please see our Wish List and contact donategoods@homefirstscc.org. Note that we generally do not accept furniture or used clothing.

Media Contact

Please email Andrea Urton, CEO, or call (408) 539-2106.